Terms and Conditions

Last Updated May 8, 2026

Welcome to Case Match Marketing. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

Owner/Operator: Gyalpo Holdings LLC DBA Case Match Marketing ("Case Match Marketing," "we," "our," or "us")

Website: www.casesmatch.com

Email: [email protected]

Mailing Address: 725 Kearney Street, El Cerrito, CA 94530

By accessing the Site or purchasing/using our services (the "Services"), you ("Client," "you," or "your") agree to these Terms. If you are entering into this Agreement on behalf of a company or other entity, you represent that you have the authority to bind that entity. If you do not agree, do not use the Site or Services.

Important Notice: Case Match Marketing is a marketing and lead generation company. We are not a law firm and do not provide legal advice. Nothing on our Site or in our Services should be construed as legal advice.


1. Acceptance of Terms

By visiting our website, purchasing our services, or engaging with our content, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, discontinue use immediately.


2. Services Provided

Services purchased will be described in an executed Marketing Services Agreement, Insertion Order, or Order Form. This may include but is not limited to:

Exclusive lead generation campaigns

Landing page and funnel setup

Lead delivery via email, SMS, CRM, or webhook

Call tracking and related technology

Any free trials or promotional offers are subject to these Terms


3. Payment Terms

Fees: You agree to pay all service fees described in your signed agreement or invoice

Billing: Payments are charged in U.S. Dollars via ACH, credit/debit card, or other approved method

Due Date: Unless otherwise specified, fees are billed monthly in advance

Late/Failed Payments: Services may be suspended until payment is received

No Refunds: Fees paid to Case Match Marketing are non-refundable unless expressly stated in your signed agreement


4. Term & Termination

Initial Term: Services begin upon acceptance of your signed agreement and receipt of first payment

Renewal: Unless otherwise agreed, Services continue month-to-month after the Initial Term

Client Cancellation: You may cancel Services with 30 days written notice to [email protected]

Termination for Cause: We may terminate if you materially breach obligations and fail to cure within 30 days of notice

Suspension: We may suspend Services immediately for fraudulent activity, misuse, or failure to pay


5. Client Responsibilities

You agree to:

Provide accurate information needed for lead campaigns

Maintain a compliant website and privacy policy as required by law

Not use leads or marketing output for unlawful purposes

Cooperate by providing timely approvals and access to systems where needed

Comply with all applicable federal and state laws including TCPA, FTC regulations, and state bar advertising rules


6. Lead Delivery & Quality

All leads delivered by Case Match Marketing are exclusive and delivered to one client only

Leads are verified through a multi-point qualification process prior to delivery

Case Match Marketing does not guarantee conversion rates, sign rates, or case outcomes

Lead returns or credits may be issued at our sole discretion for leads that fail to meet agreed upon qualification criteria

Duplicate leads reported within 30 days of delivery will be reviewed and credited if confirmed


7. Intellectual Property

Client Content: You retain ownership of your trademarks and proprietary materials. You grant us a license to use them solely for delivering the Services

Our Work: Unless otherwise agreed in writing, we retain ownership of ad creatives, funnel designs, landing pages, and systems we build


8. Disclaimers

Services are provided "as is" and "as available." We make no guarantees regarding lead volume, conversion rates, or business outcomes unless expressly stated in writing in your Order Form. To the fullest extent allowed by law, we disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.


9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages including lost profits or lost data

Our total liability for any claim shall not exceed the total fees paid by you to Case Match Marketing in the 12 months preceding the claim

We are not responsible for outcomes resulting from your intake team's failure to contact leads in a timely manner


10. Indemnification

You agree to indemnify and hold harmless Gyalpo Holdings LLC DBA Case Match Marketing, its owners, employees, and affiliates from any claims, damages, or expenses arising out of your:

Use of our Services

Misuse of leads or data

Violation of these Terms or applicable law

Violation of any third party rights including TCPA or privacy regulations


11. Confidentiality

Both parties agree to keep confidential all non-public business, technical, or financial information obtained during the course of the relationship and shall not disclose such information to any third party except as required by law.

This provision does not restrict either party from referencing the existence of the business relationship for marketing or promotional purposes, including the use of company names or logos, unless otherwise agreed to in writing.


12. TCPA & Compliance

Case Match Marketing collects consumer information through compliant opt-in forms

All leads include TrustedForm consent certificates documenting consumer agreement to be contacted

Clients are responsible for their own TCPA compliance when contacting leads

Case Match Marketing is not liable for any TCPA violations resulting from client contact practices


13. Dispute Resolution

Informal Resolution: Parties agree to attempt good-faith resolution before formal action

Arbitration: Except for IP disputes or small claims, disputes shall be resolved by binding arbitration under the American Arbitration Association

Venue: Arbitration shall occur in Contra Costa County, California

Governing Law: State of California


14. Miscellaneous

These Terms represent the entire agreement between Client and Case Match Marketing

If any provision is found unenforceable, the remainder will remain in effect

Neither party may assign this Agreement without prior written consent

Parties are independent contractors — no joint venture or partnership is created

We reserve the right to update these Terms at any time with notice posted on our website


15. Contact Us

Case Match Marketing Gyalpo Holdings LLC 725 Kearney Street El Cerrito, CA 94530

Email: [email protected] Website: www.casesmatch.com